Get Early Access
Official Meta WhatsApp Business API

Every Shopify order gets
a real reply before it ships.

PULSE sends a WhatsApp confirmation the moment an order lands. Your customer taps Confirm or Cancel. Orders that never get a reply can be flagged or auto-cancel — so nothing ships that nobody actually wants.

Get Early Access See pricing
Free plan forever· 7-day trial of everything· Billed through Shopify· Official Meta API
PULSE Notifications
Business Account · Your Store
Hello Sara! Thank you for shopping with Your Store.

Order: #1234
Items: 2x Ceramic Mug
Total: 250 EGP
Delivery to: Cairo, Egypt

We'll hold your order until you confirm. 10:14 AM ✓✓
✓ Confirm Order
✕ Cancel Order
Confirm Order · 10:15 AM ✓✓
Why it matters

A Shopify order confirms the moment checkout succeeds. That's not the same as a customer who's sure.

Wrong numbers, impulse checkouts, orders nobody meant to place — they all ship exactly the same as a real one, unless something asks first. PULSE adds the one step that was missing.

Without PULSE

  • Every order ships automatically, confirmed or not
  • The first signal something's wrong is a failed delivery
  • Wrong numbers and typos aren't caught until the courier calls

With PULSE

  • A WhatsApp confirmation goes out the moment the order lands
  • Customer confirms in one tap, in their own language
  • No reply in your chosen window? The order can cancel itself
How it works

Four steps, running on every order.

1

Order placed

A customer checks out on your Shopify store, same as always.

2

PULSE checks the rules

Tagged orders you've chosen to hold are skipped for manual handling.

3

WhatsApp sent instantly

A confirmation goes out in the customer's language, right away or after a delay you set.

4

Status updates itself

Confirm or Cancel updates the order in Shopify immediately — no manual follow-up.

What's built in

More than a confirmation message: the whole COD order, start to finish.

PULSE covers what happens before checkout, at checkout, and after the order — all on WhatsApp.

Verify before checkout

Stop fake orders before they exist. The shopper proves their number or email first.

  • Code by email or WhatsApp, or a one-tap confirm button
  • Works on the cart, cart drawer and checkout buttons
  • Popup colours, title and country allow-list
  • Remembers a verified shopper, so they are not asked twice
Email: Starter · WhatsApp: Growth · Branding: Scale

Fast Checkout

A one-screen Cash on Delivery checkout on your store, in the shopper's language.

  • COD or InstaPay, with real Shopify shipping zones and prices
  • Discount codes and automatic discounts recognised from your store
  • Remembers the shopper's details for next time
  • Funnel stats: who opened it, who finished
All plans, with a monthly order limit · Unlimited on Scale

InstaPay payments

Shoppers pay by InstaPay and upload the transfer. You check it in one place.

  • Screenshot appears next to the order, ready to enlarge
  • Confirm marks the order paid in Shopify as “InstaPay”
  • Reject tags the order; the shopper is told on WhatsApp
  • A cancelled order closes its payment automatically
Part of Fast Checkout

Customers help themselves

Shoppers message your WhatsApp and get answers without waiting for you.

  • See their orders and order details
  • Download a PDF invoice
  • Read your FAQs — you write up to 7 per language
  • On PULSE's number or your own
Free on every plan

Orders nobody answered

Decide what happens when a customer stays silent.

  • Flag as high risk — in PULSE and in Shopify’s own risk rating
  • Or cancel automatically after a wait time you choose
  • A late Confirm lifts the high-risk flag
  • Cancel in WhatsApp can cancel the real Shopify order and restock it
All plans

Reviews that sell

Ask for a rating after delivery, then show the good ones on your store.

  • A short follow-up asks for 1–5 stars
  • 4–5 stars get your product photos and a discount
  • Review Center: choose what to publish
  • A reviews block for your theme, in one click
Growth and up

WhatsApp Confirmation

Official Meta WhatsApp Business API — no ban risk from unofficial libraries. Confirm/Cancel buttons built in, and the answer reaches Shopify as an order tag in about a second.

5 Languages

English, Arabic, Spanish, French and German templates, ready out of the box — buttons answered in any of them.

Timing & Business Hours

Send right away or after a delay, only inside your business hours, and keep a hold-tag for orders you handle yourself.

Order Notices

A WhatsApp message when an order is created or cancelled — including cancellations made in Shopify.

Your Own Wording

Add your closing paragraph to the confirmation message. We review it first so Meta never rejects your template.

Shipping Updates

WhatsApp updates as an order ships, moves in transit and is delivered, driven by Shopify’s fulfilment status.

Pre-order Waitlist

Automatic first-come-first-served waitlist for out-of-stock items — customers are offered the item the moment it is back.

Block Contacts

Stop sending to numbers that keep returning orders. Blocked numbers get no messages and cannot use your Fast Checkout.

Merchant API By invitation

Not on Shopify? Send orders from your own backend and get the customer’s answer on a webhook. Read the API docs.

Pricing

Start free. Pay only when you grow.

Messages sent from PULSE’s WhatsApp number are included in your plan — no per-message markup. Connect your own number (Scale) and Meta bills you directly for it.

Free

$0/mo
30 messages / month
  • Order confirmations
  • WhatsApp orders, invoices & FAQs
  • Block contacts
  • Auto-cancel or high-risk flag for unanswered orders
  • 10 Fast Checkout orders / month
Start free

Starter

$9/mo
500 messages / month
  • Confirmation timing & hold-tags
  • Order created / cancelled notices
  • Editable order tags
  • Checkout verification by email
  • 300 Fast Checkout orders / month
Get Early Access
Most popular

Growth

$25/mo
3,000 messages / month
  • Everything in Starter, plus:
  • Shipping updates
  • Review requests & Review Center
  • Your own wording in the confirmation
  • Checkout verification by WhatsApp
  • 2,500 Fast Checkout orders / month
Get Early Access

Scale

$69/mo
7,500 messages / month
  • Everything in Growth, plus:
  • Pre-order waitlist & restock offers
  • Your own WhatsApp number (branded sender)
  • Verification popup branding & country allow-list
  • Unlimited Fast Checkout
Get Early Access

Paid plans start with a 7-day free trial with every feature unlocked · Billed through Shopify · Cancel anytime

Compare every plan

FeatureFreeStarterGrowthScale
Usage every month
WhatsApp messages305003,0007,500
Fast Checkout orders103002,500Unlimited
Order confirmation
WhatsApp Confirm / Cancel buttons, 5 languages
Auto-cancel or high-risk flag for unanswered orders
Customer’s Cancel can cancel the Shopify order
Send delay and business hours—
Hold-tags—
Rename the order tags—
Order created / cancelled notices—
Your own closing paragraph——
Checkout
Fast Checkout: Cash on Delivery and InstaPay
Shipping zones, discount codes, automatic discounts
Order Verification by email code—
Order Verification by WhatsApp code or confirm button——
Verification popup branding and country list———
Your customers on WhatsApp
Customer menu: orders, invoices, your FAQs
Blocked contacts
Shipping updates——
Follow-up rating and review requests——
Review Center and storefront reviews block——
Pre-order waitlist and restock offers———
Your own WhatsApp number———

Paid plans start with a 7-day trial of every feature.

Get started

Stop shipping orders nobody confirmed.

PULSE is in early access for Shopify merchants running cash-on-delivery. Reach out and we’ll get you set up — the Free plan costs nothing to try.

Get Early Access →

PULSE is the WhatsApp order-confirmation platform for Shopify merchants. Arkan is a merchant using PULSE to confirm orders, take Cash on Delivery and InstaPay orders, and answer its customers on WhatsApp.